All personal details that you give us are securely stored. We will never supply or sell any customers details to any outside organisation. We do not store any credit or debit card details. All credit and debit card details are encrypted using 128 bit SSL (Secure Socket Layer) encryption and sent using a secure server.
Wall and Floor Solutions offer a next-day delivery on selected tiles. This service is only available on weekday orders from Monday to Thursday up to 10am. Orders placed before 10am on Friday will be delivered the following Monday, weekend orders will be delivered the following Tuesday. Please call our team to confirm delivery availability. More info..
For all orders over £500 we offer a fantastic free delivery service to all UK mainland addresses. Off shore deliveries will incur a nominal charge. Any orders under £500 will also incur a small fee. Standard product delivery times are approximately 5-7 working days for in-stock items and 7-14 working days for all other items. Most items are in stock, however if your product is not available you will be notified by email of the expected delivery time. More info..
50 Pounds Cash Back
In the unlikely event that we do not have your chosen tiles in our stock, and we cannot deliver your goods to you within 1 (one) calendar month, we will compensate you for the wait with £50 cash back once your goods have been delivered. Online orders over £500 only, this offer is not available with phone sales. To claim your Cash Back send us an email to email@example.com.
Price Match Guarantee
In the unlikely event that you see our tiles cheaper on any other web site we will match the price. Use the email link on a tile product page or email the WallandFloor Solutions team directly at firstname.lastname@example.org. You will be contacted as soon as possible regarding your Price Match. The competitor web site must offer the same product(s) and delivery on a like for like basis.
7 Day Money Back Guarantee
Feel comfortable in the fact that you can order any of our online products and within 7 days send them back to us if you do not like them, and get a full refund.
All Prices Include VAT
All our prices at Wall & Floor Solutions are inclusive of VAT, so there are no hidden costs. The price you see is the price you pay.